Our server never sees credit card data – it goes straight to the processor securely. There are plenty of our resellers who do accept it though.Ī: Yes, it is secure. We had a very bad experience with them and feel completely exposed as a vendor with a lack of security and protection. (although SA does have levels which are compared on the SA page.)Ī: No. Another example: StitchArtist is not a combination of titles: it is a design creation tool. For example, Enthusiast does not do what Essentials does. The products all do their own thing and really don’t overlap. Q: Can we get a comparison chart for the programs?Ī: Not really. There we have set up a simple step-by-step with some screen shots. Because pictures in emails sometimes show up in unexpected places, and a picture is worth a thousand words, please look at our forum. Don’t double-click on any files unless you have software to open them – Thumbnailer does not ‘Open’ files. Open a folder with designs using your computer’s OS: Windows File Explorer or Mac Finder. You are done with the work now the fun begins. What am I missing?Ī: It is not supposed to ‘do’ anything else- the thumbnails will appear automatically. Q: When I check the file-type boxes in Thumbnailer and accept them, nothing else happens.
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Video: How to Add a New Program to the Embrilliance Platform If you have more than one, repeat as needed. Use the menu ‘Help->Serial Numbers…’ to add your new serial number. Now what?Ī: The Embrilliance Platform is one program that runs several products. Q: I bought (whichever – AlphaTricks, Enthusiast, DRK, etc.) and it is the same program. Some need to download to a USB drive to get around security settings. If your download fails, try changing settings on the anti-virus program you are using.
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You do not need a serial number to download. You can read more about compatibility in our post on Computer Requirements.Ī: Yes, use the Downloads page linked at the top of the site. Provided you have a full desktop operating system like Windows or MacOS and a remotely recent computer, you aren’t likely to have any trouble running Embrilliance. Q: What hardware specs are required for a computer to run Embrilliance?Ī: Embrilliance prides itself on running well without expensive specialty computers. Your Embrilliance license is for as many computers as you own and you can even mix Mac and Windows. Q: Can I install on more than one computer?Ī: Yes. We always are compatible with the latest OS, even if some web pages are outdated. Q: Are you compatible with the latest version of Windows or MacOS?Ī: Yes. Most of these questions are answered on the pages that describe the products, but this FAQ may save you some search time.Ī: See complete instructions on our Gift Card page.